Contact Slidecraft for account access, subscriptions, digital credits, presentation creation and export, privacy, security, or billing questions.
Email Slidecraft
For product, account, subscription, credit, export, privacy, or billing assistance.
slidecraft23@gmail.comIndonesia
Slidecraft is operated from Indonesia and serves customers through its online platform.
What to include
To help us investigate efficiently, include the email address associated with your Slidecraft account, a short description of the issue, the affected feature, and any relevant transaction or project reference.
Never email passwords, full payment-card numbers, bank passwords, API keys, identity documents, or other unnecessary sensitive information.
Billing, cancellations, and refunds
For billing support, include your account email and transaction or invoice reference. Review the Refund & Cancellation Policy before submitting a request. Purchases processed by Dodo Payments may also be managed through the customer portal provided with the transaction.
Privacy and security
Use the subject “Privacy Request” for requests involving personal information. If you believe your account or Slidecraft data may be at risk, use the subject “Security Issue” and describe the concern without including credentials or sensitive authentication data.