This Privacy Policy explains how Slidecraft ("Slidecraft," "we," "us," or "our") handles personal information when you visit our website, create an account, use our AI-assisted presentation tools, purchase a subscription or digital credits, or contact support.
1. Information we collect
Depending on how you use Slidecraft, we may collect:
- Account information: name, email address, authentication identifiers, profile details, and account preferences.
- Transaction information: product, plan, price, currency, transaction status, subscription status, invoice references, and limited billing metadata. Payment card details are collected and processed by our payment provider, not stored directly by Slidecraft.
- User content: prompts, presentation text, uploaded documents, images, editable presentation files, project metadata, and exported files that you choose to submit to the service.
- Usage and device information: IP address, browser and device type, timestamps, pages and features used, diagnostic events, security logs, and cookie or session identifiers.
- Support information: messages, attachments, and other information you provide when requesting help or exercising a privacy right.
2. How we use information
We use information to provide and secure the service, authenticate accounts, process purchases, grant subscription access and digital credits, create and export presentations, respond to support requests, prevent fraud and abuse, maintain records, improve performance, and comply with legal obligations.
When an AI-assisted feature is enabled, content you submit may be sent to a configured AI service provider solely to generate or transform the result you requested. Do not upload confidential, sensitive, or third-party material unless you have the right to process it in this way.
3. Legal bases and your choices
Where applicable law requires a legal basis, we process information to perform our contract with you, comply with law, protect legitimate interests such as service security and fraud prevention, or based on consent. You may withdraw consent where processing relies on consent, subject to legal and operational limits.
6. Retention and security
We retain information only for as long as reasonably necessary for the purposes described above, including account operation, transaction records, security, dispute handling, backups, and legal obligations. Retention periods vary by data type and account status.
We use administrative and technical safeguards designed to protect information, but no online system is completely secure. Keep your credentials confidential and contact us if you suspect unauthorized account access.
7. International processing
Our service providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for cross-border processing.
8. Your privacy rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, or a copy of your personal information, and may withdraw consent. We may need to verify your identity before fulfilling a request and may retain information when legally permitted or required.
Send privacy requests to slidecraft23@gmail.com with the subject “Privacy Request.”
9. Children and policy changes
Slidecraft is not directed to children who cannot legally consent to the processing of their information. A parent or legal guardian must authorize use where required by law.
We may update this policy as the service or legal requirements change. We will publish the revised version here and update its effective date.
10. Contact
For questions about this policy or our privacy practices, visit Contact & Support or email slidecraft23@gmail.com.